Terms of Service

Effective Date: April 2026

Effective Date: May 14, 2026 Version: 1.1.0

These Terms of Service ("Terms") govern your use of the JustGo platform. This includes the website, applications, and services (the "Service").

1. Acceptance of Terms

By creating an account, signing in, or using the Service, you agree to these Terms. If you participate as a guest through a shared link, you accept these Terms by submitting your responses. This means your vote, RSVP, or other action. You may not use the Service if you do not agree to these Terms.

2. Eligibility

You must be at least 13 years old to use the Service. If you are 13 to 18 years old, you need permission and supervision from a parent or guardian. Users under 13 cannot use the Service. By using the Service, you confirm you meet these requirements.

We may verify your age at any time and may suspend or end your account if we find you do not meet the eligibility requirements.

3. Account Registration

Creating Your Account

To use certain features, you create an account by providing accurate, complete information. Include your name and email address. You are responsible for keeping your password secure. You are also responsible for all activity under your account.

You agree to:

Verified Profiles

If you choose to verify your identity through a social media account, we may collect certain information. We will display this information to build trust with other users. You control what information is shared in your profile settings.

4. Guest Mode

What Data We Collect

If you participate as a guest using a shared event link, we collect:

We do not require your name, email, or phone number as a guest. If you include personal information in comments, we will store it.

Data Retention

Guest data is automatically deleted 30 days after the event date. Guest data is also deleted when the event is marked confirmed. Whichever comes first applies. If you create an account, you can confirm linking your guest responses to your new account. Your guest data will then be kept according to the rules for registered users. If you do not confirm the link, your guest data will be deleted per the 30-day rule.

Converting from Guest to User

If you decide to create an account, we offer the option to link your previous guest responses to your new account. You must explicitly confirm this conversion. We will then associate your guest data with your account. If you do not confirm, your guest data remains separate. It will be deleted after 30 days.

5. Event Karma

What It Is

Event Karma is a trust score based on your behaviour on JustGo. It is calculated using signals such as:

Important Limits

Event Karma is not a guarantee of your character or real-world behaviour. It is a platform-specific score. It should not be used to judge your safety or trustworthiness outside of JustGo. We make no guarantee about its accuracy.

Public and Private Display

Your Event Karma score is not shown publicly as a number. Other users may see your verification status or participation history. The numeric score is private. It is visible only to you in your account settings.

Disputing Your Score

If you believe your Event Karma score is incorrect, contact our support team. Request a review. We will investigate your concern. We will explain the factors that contributed to your score. We do not guarantee we will change it. We will review your request fairly.

6. User-Generated Content

Your Licence to Us

When you create, upload, or submit content to the Service, you grant us a worldwide, royalty-free licence to use it. This includes event titles, descriptions, comments, venue suggestions, photos, or other material ("Your Content"). We may:

You keep all ownership rights to Your Content. We do not claim ownership. You can use Your Content everywhere. You cannot transfer this right to others.

Moderation and Removal

We do not review all content in real time. We reserve the right to remove, restrict, or hide content that violates these Terms. This includes hate speech, harassment, spam, or explicit sexual material. We can suspend or end accounts of users who repeatedly violate these rules. We will investigate complaints. We will take action in response.

Our community standards are:

If your content is removed, we will notify you where possible. We will explain why. You may appeal a content removal by contacting support.

7. Third-Party Booking Integrations

What They Are

JustGo works with third-party booking services. These include OpenTable, Ticketmaster, Skyscanner, and similar platforms ("Third-Party Services"). These allow you to link event planning to external bookings. Book restaurants, tickets, flights, hotels, and more.

Our Role and Limits

JustGo is an intermediary between you and Third-Party Services. We are not responsible for:

If there is a problem with a third-party booking, contact the Third-Party Service directly. JustGo cannot issue refunds or corrections on behalf of third parties.

Data Sharing

To use a Third-Party Service integration, we may share limited information with that service. This includes:

We do not share your personal information with Third-Party Services. This includes name, email, phone, and payment data. We only share if you explicitly authorise it in the integration flow.

8. Google Places Data

What It Is

JustGo uses the Google Places Photos API to display venue photographs on guest voting cards. When you select a venue with a geocoded location (identified by a Google Place ID), we fetch a photograph from Google's database and cache the image URL for up to 30 days.

Data We Cache

We store only the image URL returned by Google Places—not the photograph itself, not your personal data, and not any identifiers linking the image to you as a guest or account holder. The cache contains:

Google Attribution

Venue photographs displayed on JustGo are provided by Google Places. Our use of these photographs is subject to Google's terms of service, and we display them under the attribution "Powered by Google" as required by Google. This attribution appears on the venue card visual or nearby explanatory text.

No Image Data Stored Locally

JustGo does not download or store photograph files. We store only the URL. When you view a venue card, your browser fetches the photograph directly from Google's servers (via a signed URL). This means Google may receive your IP address and browser information when you load the image, consistent with their privacy practices.

Service Interruption

If the Google Places Photos API becomes unavailable, unreliable, or discontinues service, or if Google changes its terms of service in a way we cannot comply with, we may remove the image-display feature and revert to displaying the Vibe icon fallback on all venue cards. This would not affect voting or event planning—only the visual presentation of venue cards.

Updates to These Terms

If Google's terms of service change in a way that affects how we use their data, we will notify you in accordance with Section 14 (Material Changes to These Terms).

9. Prohibited Conduct

You agree not to:

We will investigate violations. We may suspend or end your account. We will take legal action if necessary.

10. Intellectual Property

The Service, including all text, graphics, logos, images, software, and design elements (excluding Your Content and third-party content), is owned by JustGo or its licensors. It is protected by copyright, trademark, and other intellectual property laws.

You receive a limited right to use the Service. This right is for personal, non-commercial use only. You cannot transfer this right to anyone else. You cannot share it with anyone else.

You may not:

11. Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS-IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND FITNESS FOR A SPECIFIC USE.

We do not warrant that:

Limitation of Damages

To the maximum extent permitted by law, we are not liable for the following:

We will not be liable for these damages even if we have been told of the possibility of such damages.

Our total liability under these Terms will not exceed the amount you paid to us in the 12 months before the cause of liability, or €100, whichever is less.

Exceptions

Some locations do not allow the exclusion of certain warranties or the limitation of liability. These limits may not apply to you.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which JustGo is incorporated. We will follow this law without regard to conflict-of-law rules.

Informal Resolution

Before pursuing legal action, you agree to contact us. Attempt to resolve the dispute informally. We will work with you in good faith.

Arbitration

To the maximum extent permitted by law, legal disputes will be resolved through binding arbitration. Arbitration is a private process instead of court. You waive your right to a jury trial. You waive your right to participate in a class action lawsuit.

We will submit to arbitration to resolve disagreements. We will follow the same rules you follow.

Exceptions to arbitration:

13. Termination

By You

You may delete your account at any time in your account settings. When you delete your account, we will delete your personal data within 30 days, except where required by law.

By Us

We may suspend or end your account immediately, without notice, if:

We may also end these Terms for any reason by giving you 30 days' written notice via email.

Effect of Ending Your Account

Upon ending your account:

14. Material Changes to These Terms

How We Notify You

If we make a material change to these Terms (such as changes to data collection, Event Karma, third-party processors, or liability clauses), we will:

Non-Material Changes

We may update these Terms for clarifications, typos, or other minor changes without advance notice. These updates will be posted on this page with an updated "Effective Date."

15. Severability

If any part of these Terms is found to be unenforceable, the rest of the Terms will remain in full force.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and JustGo regarding the Service and supersede all prior agreements.

17. Contact

If you have questions about these Terms, please contact us at support@justgoing.app.

For information on how we collect and use your data, see our Privacy Policy.

Last Updated: May 14, 2026

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